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Terms & Conditions

Updated: 04/10/2023

This purchase is governed by the following terms and conditions for consumer purchases of goods over the internet, Consumer purchases over the internet are primarily regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act, and the E-commerce Act. The terms of the agreement do not limit the statutory rights but describe the main rights and duties of the parties to the transaction.

  1. The Agreement The agreement between the buyer and the seller consists of the information provided by the seller about the purchase in the order solution on the online store (including information about the nature of the goods, quantity, quality, other characteristics, price, and delivery terms), any direct correspondence between the parties (e.g., email), and these terms and conditions. In case of conflicts between the information provided by the seller about the purchase in the order solution on the online store, direct correspondence between the parties, and the terms and conditions of sale, direct correspondence between the parties and the information provided in the order solution takes precedence over the sales conditions, provided it does not conflict with binding legislation. The agreement will also be supplemented by relevant statutory provisions regulating the purchase of goods between businesses and consumers.

  2. The Parties The seller is Line of Oslo, Drammensveien 130, Oslo., +47 48194016, also referred to as "we." The buyer is the consumer placing the order, also referred to as "you" or "the customer."

  3. Prices and Fees All prices are shown including VAT and in Norwegian kroner. Product prices do not include shipping and payment fees. Shipping and payment fees will be visible before orders are placed. Please note that prices in physical stores and in the online store may vary, and we reserve the right to change our prices. The price in the order confirmation is binding in the agreement between the buyer and the seller. We reserve the right to cancel the order if we have priced an item incorrectly, and this should have been understood as an error at the time of purchase, including after the order confirmation has been sent.

  4. Promotions and Discount Codes A promotion applies to the regular price of the item (as indicated on the website) and cannot be combined with other promotions or discounts unless specified in the offer. Discount codes are time-limited offers that cannot be combined with additional discount codes or other offers unless otherwise specified. The value of the discount code is distributed across the items in the order, unless it is specifically designated for one or more specific products. We cannot retroactively apply discounts to orders that have already been placed in the online store.

  5. Order Confirmation The agreement is binding for both parties when the buyer's order is received by the seller. However, a party is not bound by the agreement if there have been typographical or typographical errors in the seller's offer in the order solution on the online store or in the buyer's order, and the other party realized or should have realized such an error. We reserve the right to cancel orders due to items being out of stock as a result of errors in our inventory. We also reserve the right to cancel your order or part of it. This may occur even after the order confirmation has been sent. We are obligated to inform you of the cancellation as soon as the error is discovered. If parts of your order are canceled, this will be noted on your receipt, which you will receive by email. If your entire order is canceled due to an inventory error, you will receive information about this by email. The buyer will not be charged for the canceled items.

  6. Payment In our online store, you can choose to pay with a credit card, PayPal, invoice, or Vipps. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer invoice, card payment, and Klarna account. Payment with Vipps is carried out in cooperation with Vipps AS ("Vipps"), Dronning Eufemias gate 11, 0150 Oslo. Credit Cards: If you choose to pay by credit card, you can choose whether to pay with Visa or Mastercard. The amount is reserved when ordering but will only be charged when the item is packed and shipped. Payment is processed by Klarna, a secure electronic payment partner for Visa and Mastercard. With Klarna, you have the same guarantees and security as when shopping in a physical store. Payment pages are secured with SSL, and all card details are encrypted. This means that no one can read your credit card number, name, or address when the information is sent over the Internet. Invoice: The due date is 30 days from the date the goods are shipped. You can find the invoice terms here. Please note that you will receive the invoice by email, so it is essential to enter the correct email address. It is advisable to have payment reminders and any late fees sent to your email address. Vipps: Payment with Vipps is carried out via the Vipps app. You must have the Vipps app installed on your phone to use this payment method. Payment is made via the Vipps app using your registered payment method in Vipps. You can read more about Vipps here.

  7. Delivery The delivery of goods from the seller to the buyer takes place through the seller's online store. The delivery time is determined by the chosen delivery method and will be provided in the order solution before the order is confirmed. If the delivery time is not stated, the seller shall deliver the goods to the buyer without undue delay and within 30 days of the order being placed by the customer. Delays in delivery: If the goods are delayed, the seller will provide the buyer with information about this as soon as possible. The buyer may then choose to cancel the purchase or wait for the goods to be delivered. If the buyer does not notify the seller of their choice within a reasonable time after the seller has informed the buyer of the delivery delay, the seller may assume that the buyer has canceled the purchase. The buyer's right to cancel the purchase in the event of a delay applies from the time the delivery time specified by the seller has passed and the goods have not been delivered.

  8. Right of Withdrawal If the buyer regrets the purchase of goods, the buyer must notify the seller of this within 14 days of receiving the goods (withdrawal period). The buyer pays the return shipping unless the seller has not provided information about the right of withdrawal and the return shipping costs. The goods must be returned to the seller within a reasonable time. The goods must be returned in the same condition as received. The buyer may test the goods before returning them. If the product has been used in a way that goes beyond what is necessary to test it and the seller cannot resell it in new condition, the buyer is responsible for the depreciation of the product. If the buyer regrets the purchase, the buyer will receive the amount they have paid to the seller, including shipping costs. If the buyer has chosen a type of delivery other than the cheapest type of delivery the seller offers, the seller is not obliged to repay the additional cost of this. The seller must refund the amount without undue delay and no later than 14 days from the date the seller received the notification of the buyer's decision to withdraw from the agreement. The seller has the right to retain the refund until the seller has received the goods from the buyer, or until the buyer has provided documentation that the goods have been returned. The buyer must send or deliver the goods to the seller without undue delay and no later than 14 days from the date the buyer gave notice of withdrawal. The deadline is considered met if the buyer sends the goods before the expiry of the 14-day deadline. If the buyer regrets the purchase and the seller believes that the goods do not meet the conditions for withdrawal, the seller will not refund the amount. In such cases, the seller will contact the buyer before the goods are sent back. If the buyer regrets the purchase, the risk of any damage to the goods during transport to the seller rests with the buyer. The buyer is responsible for the shipping cost when returning the goods. The seller must provide a standard withdrawal form, but the buyer may also use the Norwegian Consumer Authority's form.

  9. Warranty The seller is responsible for the goods conforming to the agreement and has a statutory warranty of two years under the Consumer Purchases Act. The buyer can also file a complaint for errors and defects in the product within a reasonable time after they are discovered or should have been discovered. The seller may demand that the complaint be submitted in writing.

  10. Personal Information The seller is the person responsible for the processing of personal data. Unless the buyer consents to something else, the seller may only collect and store the buyer's personal information that is necessary to complete the agreement. The buyer's personal information will only be disclosed to others if required by law or regulation.

  11. Disputes and Applicable Law The parties shall attempt to resolve any disputes amicably. If this does not succeed, the buyer can contact the Consumer Council for mediation. The Consumer Council is available on telephone 23 400 500 or The European Commission has also established an online dispute resolution (ODR) platform, which you can access here: If the dispute is not resolved through mediation or through the Consumer Council's recommendations, the parties may bring the case before the courts in accordance with Norwegian law.

  12. Changes to the Terms and Conditions We reserve the right to make changes to these terms and conditions. Changes will take effect when the buyer is informed of the changes. However, changes will not apply to orders that have already been confirmed.

Please note that this translation is based on the text provided and may not be legally binding. It is advisable to consult with a legal expert or attorney for any specific legal concerns or questions regarding these terms and conditions.


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